A kfh-branded tenant app that works today — from key handover to dispatched repair. One seamless loop between management and tenant, with no media breaks.
Two of the clearest examples — both two-sided: they cost the tenant time and kfh staff hours per unit. The loop addresses more than these two; here the lever is simply quickest to see.
Paper handover protocols end up in the file — and become a gap at move-out. Meter readings illegible, condition unprovable, every query triggers calls and searching.
A defect is reported by phone, jotted on a note, passed to a contractor — no status, no record. "Who arranged what, and when?" stays open.
Traffic safety, heating and drinking-water maintenance, smoke-detector duty: all legal obligations, not just service. An untracked reporting process is a liability gap on the owner/manager — a documented report-and-resolution trail measurably reduces that exposure. § 47 SächsBO · smoke-detector duty
kfh gets a branded app that already runs today — built from commercially deployed modules. No pilot risk, no long rollout, one shared data source.
The operational backbone: jobs, contractors and recurring duties — in real time, in one place.
The kfh-branded surface — and the channel for manager-↔-tenant interactions like the digital handover.
Only the owner-neutral strengths — above all the multilingual explanation of official letters. Deliberately without benchmark, without dispute funnel.
Tenant reports → kfh dispatches to the contractor → tenant sees the status live. One loop, one data source.
Commercially proven field-operations features, applied to property management.
Structured in, delegated as a task instantly, status visible to the reporter. No taking reports by phone.
Electrical, plumbing, cleaning with their own access: accept the job, report status back. No phone coordination.
Recurring checks (smoke detectors, chimney sweep) with completion proof; assets with full history.
Freely configurable forms for handover and acceptance — filled on site, signed digitally, distributed automatically.
Connewitz draws international residents — and many tradespeople and cleaners aren't native German speakers either. Everyone understands their part in their own language. That's what connects the chain, without anyone having to translate.
Official letters explained in 20+ languages — statute tag separate. Explained, never advised.
Caretaker and cleaning teams see tasks in their language — 12 languages.
Jobs sent to subcontractors clearly — fewer queries, fewer wasted call-outs.
Clean, calm, spacious — for younger and older tenants alike. kfh-branded, B4USign as the engine.
Utility statements, rent increases, house rules: the AI explains what it means — in over 20 languages, with a separate statute tag. Most tenant portals stop at DE/EN.
Documented per room, meters via photo OCR, signed by both sides. "Correct handover avoids later uncertainty" — positively framed, owner-safe.
One tap plus a photo reports the problem to kfh — shown clearly rather than vaguely described, with a timeline to resolution.
Officialese → plain language, in 20+ languages.
Per room + meters via photo OCR.
Step 3 runs through The Work App.
A short call is enough: we take a real portfolio — say the furnished units in Leipzig — and show the loop from handover to dispatched repair, live.