Home Industries Maintenance and repair
A fault comes in or a round is due: the visit is booked, the sheet is signed on site, and the client already has the proof.
Book a demoMaintenance is two kinds of work on the same sites: the planned round and the fault that cannot wait. Both need a job sheet, a client signature and a file that still stands if warranty is argued later. The Work App runs that path from the ticket to the PDF, so the technician works from the phone and the proof is there the same morning.
Challenges
A typical day
From the ticket to the PDF: the fault or the planned job is logged, someone travels, the work is signed, the file is already with the client.
Client or dispatcher logs the fault: priority, description, photo, a number at once.
Technician assigned, GPS status on. The client gets an arrival notice.
Repair on the phone: parts, time, before and after photos.
The client signs the completed work. The file is there if warranty is questioned later.
The worksheet PDF goes out. Invoicing and the warranty file start from a finished record.
In practice
Maintenance is a chain: the ticket, the job sheet, the signature, the PDF. Every step has to stay on the same job.
Open, prioritize, follow. Nothing is lost in a mailbox, and SLA stays visible.
Filled on site with photos and parts. No evening catch-up at the desk.
Signed on the phone. PDF archived, warranty is showable.
Finished jobs generate a document the client can keep.
Technician location and visit status. ETA for dispatch and for the client.
Visits, average repair time, SLA. Performance without a separate tracker.
Customers
Modules
These modules can be combined for the way your company actually operates.
Tickets Work orders Signatures Reports Attendance
Industries
Parallel sites, shift crews, attendance and a close-out the client can see
Crews on several sites, hours, job sheets and photos tied to the work
Fault tickets, SLAs and several buildings without losing the thread
Rotas, hours on site and figures the client can actually be billed from
Planned visits, work on site, a worksheet the client can accept
Rounds, scan points and a night log that stands up later
Hours and the day’s work in one app — for teams that are not at a desk
Shift cover on the floor, attendance you can trust, numbers management can use
Parks and gardens in parallel, seasonal crews, photos that close the job
Book a demo and we take a real day: sites, shifts, the record of the work, and what goes to the client.