Invoice from the hours that checked in at the client

Who is booked where, who actually arrived on the client site, and a monthly total that does not need a two-day rebuild.

A staffing agency lives on hours that both sides accept. People work on client sites you do not own, rotas change mid-week, and month-end only pays if the numbers match. The Work App ties the roster to check-in at the client, so the invoice and payroll start from the same record — not from a reconstruction of calls and sheets.

Challenges

Does this look like your week?

Where the day slips

Swaps agreed on the phone, then a roster nobody can trust
Hours on a client site that you cannot show when they ask
Contracts and papers sitting in separate inboxes and folders
A monthly client invoice that is late and then disputed
Many clients, many sites, no single picture of cover

What the platform holds

Rotas on the phone, with a notice when the shift changes
GPS or QR check-in at the client gate
Placements and papers in the same flow as the booking
Monthly totals per client from the hours that were worked
A board across every site you staff

A typical day

How the day actually runs

The week and the month: book the people, publish the rota, record the day at the client, close on the same numbers.

Mon

Bookings

Open roles and confirmed people on one list. Dispatch sees cover, not a chain of messages.
Tue

Rota out

The week is set, swaps are logged. Workers see their shifts before they start.
Day

At the client

Clock-in at the client site with GPS or QR — hours you can show, not estimate.
Fri

Exceptions

No-shows and overtime are visible the same day, not at month end.
Month

Invoice base

Hours per client, ready for their invoice and for your own payroll.

In practice

What teams use every day

Agencies gain most from a rota that people actually see, hours recorded at the client, and a close that does not need a second system.

Placements

Who is assigned to which client and role. Faster fill, fewer calls to confirm the obvious.

Rotas

Shifts, swaps and absences. Client and worker see the same plan.

Client-site hours

Check-in at the client. Indoor sites can use QR; outdoor sites use GPS.

Month totals

Hours, headcount and cost per client. The close is an export.

Shift notices

Changes and new bookings in the app. Workers are not left on a missed call.

Papers on the phone

Contracts, safety briefings and client-specific files travel with the worker.

Customers

From operations like yours

Assignments for different clients, centralised

As a staffing agency we coordinate placements at different clients, previously with many spreadsheets. Deployment, hours and approvals now run centrally in The Work App. Bulk hour approval could be one click faster, still a clear step forward for our dispatch team.

Antoine Morel Dispatcher, Staffing

Short-notice shifts under control

At events, staffing often changes at short notice, which used to mean lots of calls and corrections. With The Work App we plan and record staff much faster, and payouts follow actual hours on site. Fewer disputes at month end are a real plus for us.

Sophie Bernard Event Coordinator

Modules